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Incident investigation (General)

ZAR 2,000.00
🏅 In line with Unit Standard 259617, NQF Level 2, Credits 3 ⏱️ 1 Day 📊 NQF 2

1 Day · NQF 2 · In line with Unit Standard 259617, NQF Level 2, Credits 3

Duration1 Day
NQF Level2
Credits3
CertificationCertificate awarded
DeliveryIn-class, Online
AssessmentPractical and written
AccreditationIn line with Unit Standard 259617, NQF Level 2, Credits 3

📋 Prerequisites

Basic English reading and writing skills (NQF Level 1 equivalent). Analytical thinking skills are required to systematically evaluate evidence, identify root causes, and draw logical conclusions.

📘 What You'll Learn

  • • Explain the purpose and legal requirements for incident investigation under the OHS Act and relevant regulations.\n• Apply a structured investigation methodology to collect, preserve, and document physical evidence, witness statements, and documentation.\n• Use recognised root?cause analysis techniques (e.g., 5?Why, Fishbone/ Ishikawa diagrams) to identify immediate and underlying causes.\n• Distinguish between direct causes, contributing factors, and root causes of workplace incidents.\n• Compile a comprehensive investigation report with clear findings and practical, corrective recommendations to prevent recurrence.

👥 Who Should Attend

  • Supervisors\nIncident Investigators\nManagers\nSafety Managers\nAuditors\nSafety Officers\nSite Managers\nTeam Leaders\nForemen\nQuality Assurance Personnel\nSHE Representatives

💰 Pricing

Standard Price
ZAR 2,000.00
Excludes VAT
In-House / On-Site
Custom Quote
Tailored to your organisation

📦 Included Materials

  • 1 x Learners Guide (handout)

📅 Upcoming Public Classes

No public classes currently scheduled for this course.

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📋 Course Outline

Module 1: Introduction to Incident Investigation\n- Definitions: Incident, accident, near miss, dangerous occurrence.\n- Legal obligations: OHS Act Section 24 and General Administrative Regulations (GAR 8).\n- Objectives of an investigation – not blame, but prevention.\n\nModule 2: The Investigation Process – Step by Step\n- Securing the scene and managing first response.\n- Gathering evidence: Physical, documentary, and human evidence.\n- Interviewing witnesses: Techniques and best practices.\n- Preserving chain of custody.\n\nModule 3: Root Cause Analysis\n- Distinguishing between immediate causes and root causes.\n- Practical application of the 5?Why method.\n- Using Fishbone (Ishikawa) diagrams to categorise causes (People, Equipment, Environment, Process).\n- Identifying systemic weaknesses.\n\nModule 4: Report Writing and Recommendations\n- Structuring an investigation report.\n- Writing clear, factual, and objective findings.\n- Developing SMART corrective actions (Specific, Measurable, Achievable, Relevant, Time?bound).\n- Assigning responsibilities and tracking close?out.\n\nModule 5: Case Studies and Practical Application\n- Analysis of real?world incident scenarios.\n- Group exercise: conduct a mock investigation from scene to report.\n- Discussion of common pitfalls and best practice sharing.