Business Continuity and Crisis Management

ZAR 5,500.00

🏅 This is a specialist course and is not formally aligned to a specific Unit Standard. ⏱️ 2 Days 📊 NQF N/A

2 Days · NQF N/A · This is a specialist course and is not formally aligned to a specific Unit Standard.

Duration2 Days

NQF LevelN/A

CertificationCertificate awarded

DeliveryIn-class, Online

AssessmentPractical and written

AccreditationThis is a specialist course and is not formally aligned to a specific Unit Standard.

📋 Prerequisites

Basic understanding of risk management principles. Completion of HIRA or equivalent is beneficial.

📘 What You'll Learn

• Understand the principles of business continuity management (BCM).\n• Conduct business impact analysis (BIA) to identify critical functions and dependencies.\n• Develop, implement, and maintain business continuity plans (BCPs).\n• Lead effective crisis management and incident response.\n• Communicate with stakeholders during a crisis.\n• Test and exercise continuity and crisis plans.

👥 Who Should Attend

HSE Managers\nRisk Managers\nOperations Managers\nCrisis Management Team Members\nSenior Managers\nBusiness Continuity Managers\nFacility Managers

💰 Pricing

Standard Price

ZAR 5,500.00

Excludes VAT

In-House / On-Site

Custom Quote

Tailored to your organisation

📦 Included Materials

1 x Business Continuity Management Manual\n1 x Business Impact Analysis Toolkit\n1 x Crisis Communication Guide

📅 Upcoming Public Classes

No public classes currently scheduled for this course.

📩 Register Interest

🧭 This Course in Your Career

This course is part of:

🛡️ HSE Manager

📩 Ready to Enrol?

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📋 Course Outline

Module 1: Introduction to Business Continuity Management\n- What is business continuity and why it matters.\n- The BCM lifecycle (ISO 22301).\n- Regulatory requirements and industry expectations.\n- Building the business case for BCM.\n\nModule 2: Business Impact Analysis (BIA)\n- Identifying critical functions and processes.\n- Assessing impacts of disruption.\n- Determining recovery priorities and timeframes.\n- Analysing dependencies (people, technology, suppliers).\n\nModule 3: Business Continuity Planning\n- Developing business continuity strategies.\n- Creating business continuity plans.\n- Incident response and crisis management planning.\n- Emergency communication and stakeholder management.\n\nModule 4: Crisis Management and Leadership\n- Crisis leadership principles.\n- Crisis communication (internal and external).\n- Managing the media and public relations.\n- Decision-making under pressure.\n\nModule 5: Exercising, Testing and Continuous Improvement\n- Testing and exercising BCPs and crisis plans.\n- Types of exercises (tabletop, simulation, full-scale).\n- Learning from exercises and incidents.\n- Continuous improvement of BCM processes.